Privacy Policy

Last updated: 2026

Ferus Animi // Terra Nova LTD (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, purchase or participate in our programmes, attend workshops or intensives, or engage with our services in any other way.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Ferus Animi // Terra Nova LTD
Biggs Square, London E9 5DS
Email: info@ferus-animi-terra-nova.org

We are the “data controller” responsible for determining how and why your personal data is processed.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Information you provide directly

Full name
Email address
Telephone number (if provided)
Billing and/or postal address
Booking and registration details for workshops, intensives, or courses
Messages, enquiries, and correspondence
Survey responses, feedback, or testimonials

2.2 Information collected automatically

IP address
Device type, browser type, and operating system
Website usage data (pages viewed, navigation paths, time spent on pages)
Approximate location derived from IP address
Cookies and similar tracking technologies

2.3 Payment information

Payments are processed by secure third-party payment providers. We do not store full card details on our systems.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

3.1 Contractual necessity

To process bookings, payments, and registrations
To deliver workshops, intensives, courses, and online content
To provide customer support and service communications

3.2 Legitimate interests

We may process personal data where necessary for our legitimate interests, including:

Improving our services, programmes, and website
Understanding engagement with our content and offerings
Ensuring the security and integrity of our systems
Preventing fraud, misuse, or unauthorised access
Managing and administering our organisation efficiently

Where we rely on legitimate interests, we ensure that such processing does not override your fundamental rights and freedoms.

3.3 Legal obligation

To comply with tax, accounting, and regulatory requirements
To maintain appropriate business and financial records

3.4 Marketing communications

We may send you marketing communications where:

you have explicitly consented, or
you are an existing customer and have not opted out (soft opt-in under PECR)

You may opt out of marketing at any time by using the unsubscribe link in our emails or contacting us directly.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contract – where processing is necessary to perform a contract with you or to take steps prior to entering into a contract
Legitimate interests – for service improvement, operational administration, security, and limited marketing
Consent – for optional marketing communications where required
Legal obligation – where processing is required to comply with applicable law

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies provided by Wix and associated tools.

Cookies are used to:

Ensure the website functions properly (strictly necessary cookies)
Analyse website traffic and user behaviour (analytics cookies)
Improve performance, content delivery, and user experience

Where required, we request your consent before placing non-essential cookies on your device. You may accept, reject, or manage cookie preferences at any time via our cookie banner or your browser settings.

Strictly necessary cookies are required for the operation of the website and cannot be disabled.

6. Third-Party Service Providers

We use trusted third-party providers to operate our organisation and deliver services, including:

Wix.com (website hosting and infrastructure)
Vimeo (online course content hosting)
Secure payment processors (e.g. Stripe or equivalent)
Email service providers (for communications and updates)
Professional advisers (including accountants and legal advisers)

These providers only process personal data as necessary to deliver their services and are required to comply with applicable data protection legislation.

7. International Data Transfers

Some of our third-party service providers may store or process personal data outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place, which may include:

UK adequacy regulations, where applicable, or
Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office

These safeguards are designed to ensure your personal data receives an equivalent level of protection.

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, accounting, or reporting requirements.

Typical retention periods include:

Active customer data: retained while you remain engaged with our services
Financial and transaction records: up to 6–7 years (legal requirement)
Marketing data: retained until you unsubscribe or withdraw consent
Enquiry and correspondence data: typically retained for up to 2 years unless further retention is required

When personal data is no longer required, it is securely deleted or anonymised.

9. Data Sharing

We do not sell your personal data.

We may share your data only with:

Trusted service providers acting as processors
Professional advisers (e.g. accountants, legal advisors)
Regulatory or public authorities where required by law

All third parties are required to process your data securely and in accordance with data protection laws.

10. Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

Right of access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to object to processing
Right to data portability
Right to withdraw consent (where processing is based on consent)
Right to lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at:
info@ferus-animi-terra-nova.org

11. Complaints

If you are dissatisfied with how we handle your personal data, you may contact us directly in the first instance.

You also have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
https://ico.org.uk

12. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

While we take reasonable steps to safeguard your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

13. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects on individuals.

14. Marketing Communications

We may send you information about our programmes, events, and offerings where:

you have consented to receive marketing communications, or
you are an existing customer and have not opted out

You can opt out at any time using the unsubscribe link in our emails or by contacting us directly.

15. Children

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from individuals under 18.

If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated where appropriate, and the updated version will always be published on our website with a revised “Last updated” date.

17. Contact Us

If you have any questions about this Privacy Policy or how we process your personal data, please contact:

Ferus Animi // Terra Nova LTD
Biggs Square, London E9 5DS
Email: info@ferus-animi-terra-nova.org