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Privacy Policy

Ferus Animi // Terra Nova LTD
 

Last updated: 2026
 

Ferus Animi // Terra Nova LTD (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, purchase our programmes, or participate in our workshops, intensives, or online courses.
 

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

1. Who we are (Data Controller)

Ferus Animi // Terra Nova LTD
Biggs Square, London E9 5DS
Email: info@ferus-animi-terra-nova.org

We are the “data controller” for the personal data we process.
 

2. What data we collect

We may collect and process the following types of personal data:

Information you provide directly:

  • Name

  • Email address

  • Contact details

  • Billing address (where applicable)

  • Registration details for workshops or courses

  • Messages, enquiries, or support requests

  • Responses to surveys or feedback forms

Information collected automatically:

  • IP address

  • Device and browser information

  • Website usage data (pages visited, time spent, navigation behaviour)

  • Cookies and similar tracking technologies

Payment information:

Payments are processed securely by third-party providers. We do not store full credit or debit card details on our systems.
 

3. How we use your data

We use your personal data for the following purposes:

Contractual necessity:

  • To process bookings, payments, and course access

  • To deliver workshops, intensives, and online programmes

  • To provide customer support

Legitimate interests:

  • To improve our services and user experience

  • To understand engagement with our content

  • To protect against fraud or misuse

  • To manage our business operations

Legal obligation:

  • To comply with tax, accounting, and regulatory requirements

Marketing (where permitted):

  • To send updates about our programmes, events, and offerings

  • To share relevant content or community information

You can opt out of marketing at any time.
 

4. Legal basis for processing

We rely on the following lawful bases under UK GDPR:

  • Contract – when processing is necessary to deliver a service you have purchased

  • Legitimate interests – for service improvement, business operations, and limited marketing

  • Consent – where required for optional marketing communications

  • Legal obligation – where we must retain or process data for compliance purposes
     

5. Cookies and analytics

Our website uses cookies and similar technologies via Wix and related tools to:

  • ensure proper website functionality

  • analyse traffic and usage patterns

  • improve performance and user experience

You can manage or disable cookies through your browser settings.
 

6. Third-party services

We use trusted third-party providers to operate our services, including:

  • Wix.com (website hosting and infrastructure)

  • Vimeo (hosting of online course content)

  • Payment processors (for secure transactions)

  • Email service providers (for communications)

These providers only process your data as necessary to deliver their services and are required to comply with applicable data protection laws.
 

7. Data retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including:

  • Active customer data: retained while you remain engaged with our services

  • Financial records: retained for up to 6–7 years (legal requirement)

  • Marketing data: retained until you unsubscribe or withdraw consent

When data is no longer required, it is securely deleted or anonymised.
 

8. Data sharing

We do not sell your personal data.

We may share data only with:

  • trusted service providers (e.g. Wix, Vimeo, payment processors)

  • professional advisers (e.g. accountants, legal advisors)

  • regulatory authorities where required by law
     

9. International transfers

Some service providers may store or process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place (such as UK adequacy regulations or standard contractual clauses).
 

10. Your rights under UK GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict processing

  • Withdraw consent (where applicable)

  • Request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact:
info@ferus-animi-terra-nova.org
 

11. Security

We take reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access. However, no system is completely secure, and we cannot guarantee absolute security of information transmitted online.
 

12. Marketing communications

We may send you updates about our events, courses, or offerings if:

  • you have consented, or

  • you are an existing customer and have not opted out

You can unsubscribe at any time using the link in emails or by contacting us directly.
 

13. Children

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.
 

14. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated where appropriate. The updated version will always be posted on our website with a revised “Last updated” date.
 

15. Contact

If you have any questions about this Privacy Policy or your data, please contact:

Ferus Animi // Terra Nova LTD
Email: info@ferus-animi-terra-nova.org
Address: Biggs Square, London E9 5DS

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